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Refunds…
We understand that some parents may get involved in a program and then feel that its just not for them. When we set out to build the Hawks program, and your daughters team, we did so with the thought that everyone that joins our program will stay with our program.
We try to keep our rosters and revenue as closely aligned as possible. IE: The number of tourneys, practices, etc are directly related to the revenue we receive from our player registrations. So, if you choose to quit, we still have the full table of expenses, tourney and practice fees, that we planned on when you initially signed up.
What we will try to do, however, is to prorate your fees based on the percentage of the season your daughter played if, and when, we get a paying replacement for the remainder of the season.
Remember, we cut players whom would have loved to be part of the Hawks program. When we built the team, we did so with the intent of utilizing all of the revenue from fees to pay for our expenses. Since our expenses remain the same, even though you won’t be playing, we will still have the same expenses we projected when your daughter joined the team.
So, to be fair to all players that have tried out and did not make the team to all the players that did make the team, our policy is that we do not provide refunds for quitting the Hawks program. |